A subscription is put on hold if the payment is not successful, you can reactivate your subscription at any time
1. Click the Reactivate button
![](https://hmdbookclub.co.uk/wp-content/uploads/2024/03/image-24-1024x388.png)
2. Your subscription will now show as Active
If you have an active payment method the auto-renew toggle will automatically be switched to on, if your subscription went on hold due to a payment issue please update your payment method by selecting Change Payment.
![](https://hmdbookclub.co.uk/wp-content/uploads/2024/03/image-27.png)
If you don’t have an active payment method, the Auto-renew toggle will be off, please toggle this to ‘on’, you will then be prompted to update your payment method.
![](https://hmdbookclub.co.uk/wp-content/uploads/2024/03/image-25.png)
![](https://hmdbookclub.co.uk/wp-content/uploads/2024/03/image-26.png)
Click OK, enter your new payment details, and click Change Payment Method
![](https://hmdbookclub.co.uk/wp-content/uploads/2024/03/image-23.png)